Craig Murray, MCSE,CNA 101 Brookhollow Way Pelham, AL 35124 (205)621-4455

Education

• Supported network environment including Microsoft Windows NT 3.51 and 4.0 Server, Digital Open VMS with approximately 700 Windows 3.1, Windows 95 and NT Workstation 4.0 clients.
• Assumed responsibility for all software auditing information, included monitoring concurrent and per seat software packages.
• Performed software audit on 120 PC’s to ensure legality of software.
• Ensured Year 2000 compliancy of all 3^rd party applications.

• Managed network environment including Novell Netware 3.12 and Microsoft Windows NT 4.0 Servers with approximately 80 users in multiple sites.
• Managed Inter-Tel phone system with approximately 80 phones and multiple switches connected via fiber optics in multiple sites.
• Implemented DHCP, DNS and WINS over TCP/IP network.
• Organized upgrade to existing phone and network systems to incorporate use of new office space located in a second building.
• Developed web page to gather hardware and software inventory information from employees.
• Developed a company Intranet page used to report PC or network problems. The web page utilized the use of Internet email forms.
• Managed corporate Intranet and Internet web sites, including security features, running on Microsoft Internet Information Server 3.0.

• Managed network environment including Novell Netware 3.12, Microsoft Windows NT 3.51 and 4.0, Open VMS and HP-Unix with approximately 100 users.
• Implemented DHCP, DNS and WINS over TCP/IP network.
• Evaluated and purchased in excess of $150,000 of computer hardware and software per year.
• Coordinated movement of all servers and workstations in complete office move.
• Designed new network cabling structure prior to complete office move.
• Implemented preventive antiviral strategies.
• Wrote Oracle, Sybase and SQL Server scripts for maintenance on client’s databases.
• Distributed software via compact disk to new and existing customers.
• Performed installation and upgrades of client/server based software at customer sites.
• Managed all internal relational database servers and clients. (Oracle, Sybase and SQL Server.)

1994-1995 McGriff, Seibels & Williams Birmingham, AL
Network Administrator/Computer Technician

• Managed Novell Netware 3.11 and AS/400 network environment with approximately 400 users in multiple sites.
• Performed software audit on approximately 350 workstations to ensure legality.
• Trained employees in hardware, software, and network areas.
• Coordinated installation of network cabling for all new employees and movement of existing employees.

1992-1994 Aetna Life & Casualty Birmingham, AL
Lead Mail & Supply Processor

• Provided all mail and supply support for approximately 150 employees.
• Constructed inventory database in Microsoft Access for approximately 2000 forms which significantly increased efficiency in maintaining required stock levels.
• Communicated with various employees to eliminate obsolete forms in order to reduce the size of mail and supply area for additional offices.
• Implemented new process for printing mailing labels for approximately 60 agents, reducing mail preparation time by more than 50 percent.
• Trained three employees in general mail and supply duties.

Microsoft Operating Systems

Netware Operating Systems